Results for FAQs (92)

In order to be considered, claims must be received by Wawanesa within 12 months of the date of service (unless otherwise stated in your benefit plan documentation).

To update a birthdate for any member on the plan you would contact your benefits administrator in your HR department.

Paper claim forms are only required if you are mailing your claim through the postal service.   Print a form by clicking the Forms button on the left side of your screen or you can get a pre-filled,

We can re-issue a replacement cheque two weeks from the date the original cheque was issued. To avoid this in the future, we suggest you register for Plan Member Online Claims and sign up for Direct

We know other insurance companies use policy and group numbers. As a member of Wawanesa, you only receive an identification number. This is your plan member identification number and the number you