Results for FAQs (69)

Instead of returning your receipt to you, Wawanesa produces an Explanation of Benefits (EOB) statement. This statement provides information that may be required for tax purposes (like the information

In order to be considered, claims must be received by Wawanesa within 12 months of the date of service (unless otherwise stated in your benefit plan documentation).

To update a birthdate for any member on the plan you would contact your benefits administrator in your HR department.

Paper claim forms are only required if you are mailing your claim through the postal service.   Print a form by clicking the Forms button on the left side of your screen or you can get a pre-filled,

We can re-issue a replacement cheque two weeks from the date the original cheque was issued. To avoid this in the future, we suggest you register for Plan Member Online Claims and sign up for Direct